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Returns & Exchanges

Orders are shipped Monday-Friday. Please allow 2-3 days for processing before your order is shipped.

Due to the nature of the item, for sanitary purposes there are no refunds or exchanges.  In the unlikely event you receive a damaged item, we will gladly replace it within 30 days of the date of purchase.

For damaged item(s), please include your order # and send us an email in order to get further instructions on how to request for a return label.

For all other questions or inquires, please contact us at bassilliainc@gmail.com